Despite the fact that the hosting service offered by the different companies is relatively identical, each provider has got a personalized platform with its own modifications and different ways to execute specific things. In such a situation, a rich knowledge base will be amazingly helpful both for people with no practical experience and for technically trained individuals who will ultimately learn how certain procedures are carried out, but will lose time in the process. The aim of such a knowledge base is to make the hosting service fast and simple to use, saving users both time and efforts. The result is more satisfied customers, since they can easily find the information they’re looking for, and much less work for the technical support team, because usually most of the questions and difficulties that customers have got are already included in the knowledge base. In case the articles themselves are professionally written and cover more topics, you’ll be able to discover more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Web Hosting

All web hosting that we’re offering feature an elaborate knowledge base where you can find all you should know in regard to your web hosting account. Regardless of whether you’re aiming to set up a new MySQL database, to redirect a domain using an .htaccess configuration file or to create an e-mail address on your desktop computer or telephone, you can just read our help articles and all the info that you need will be there. When you visit a certain section of your Hepsia hosting Control Panel, you’ll see articles that pertain to the functions that can be accessed through it. If you prefer to check the complete article list and get informed about all the features that Hepsia offers, or simply to read generic information about the hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our best to cover any obstacle that you might run into, but if you do not find the information that you desire, you can always get in touch with us, as our support engineers are at your disposal 7 days a week.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers come bundled with a comprehensive online article repository where you can find any info that you might require about our hosting services or about the Hepsia hosting Control Panel that we use. We have created it on the basis of the feedback that we have assembled from our customers through the years and, hence, our articles deal with particular issues that you could face and propose the best way to repair them, for instance receiving a 500 Internal Server Error message or being unable to send emails from your desktop computer even though you have the correct outgoing mail server settings. The articles are available in each Control Panel section and you can access them whenever you want. They can help you heighten your knowledge not only about our platform, but also about the web hosting service as a whole, as they feature detailed guidelines and general info such as what file permissions or cron jobs are.