Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center included in your Web Hosting Control Panel features a collection of help articles and frequently asked questions. Aimed toward resolving any common problem that you might face, they are contributed by our support team of knowledgeable technicians.

  • Top quality support service

  • Educational Video Clips

  • We have compiled a selection of instructional video tutorials that detailedly illustrate how to deal with a common problem connected with your web hosting account. You will find the how–to video clips in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • All semi–dedicated servers are backed up by a round–the–clock customer service and come with a 60–minute response time guarantee. Our accomplished support engineers will be at your disposal 24x7x365 and will solve any issue that you might chance upon within less than sixty minutes after the support ticket submission. In most cases, a response will be provided to you in less than twenty minutes.