About Us
Being a hosting client can be a hard thing - you frequently need to deal with server downtimes and a dismal and slow customer care service. To top it all off, you need to log at least in two administrative interfaces to manage your domain names, billing transactions and your website itself. When we launched Simmetry Communications, we attempted to alter all that.
A Trailblazing Web Hosting Approach
The hosting Control Panel is the part of the hosting platform that the customers see. And ninety percent of the web hosting vendors out there utilize one and the same hosting Control Panel - cPanel. We, though, regard cPanel as being out of date and hard to use - it simply hinders our work. That is why we decided to use another web hosting Control Panel - the Hepsia Control Panel. It's new, has an ultramodern look and feel and offers billing, domain and website administration options, so you can administer all aspects of your web presence from one single place. In addition, it has a drag & drop File Manager, so you won't have to resort to a 3rd-party FTP client. Our tests have proven that the Hepsia Control Panel is three times faster than other web hosting Control Panels! We have also set up a Control Panel demo account - you can check for yourself how Hepsia functions.
A Reliable Web Hosting Platform
Your website needs to be reachable online. That is why we count on powerful servers driven by the proven mixture of Linux and Apache. We are also working with 4 excellent data centers where you can host your web sites. This permits us to offer a ninety-nine point nine percent uptime guarantee.
A Client-Centric Modus Operandi
Last, but certainly not least - we are there for you! We have Live Chat agents who are there to reply to all your pre-sale enquiries and to help you remedy minor technical problems. We have an outstanding-quality 24/7/365 customer support service. We offer a 1-hour trouble ticket response time guarantee, but in most cases our technicians reply to trouble tickets in no more than twenty minutes!