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Context Help

If you lose your way inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is present on each page. A pop-up window will open. It offers detailed information about all the actions that you can carry out on the given page. Each context menu appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich variety of tutorial video clips describing how to use our hosting Control Panel. They're shot for those of you who want to see how things are being done rather than just reading articles. Thus, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you searching for, have a peek at our extensive Frequently Asked Questions section, which includes questions asked by actual users and offers real solutions. We constantly update our Frequently Asked Questions section with new entries so as to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can contact our excellent team of customer service technicians available 24x7 and eager to assist you with any issue. Each support ticket you send will be answered within 1 hour (the average trouble ticket response time is approximately twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 63814

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com